Meet Our Team

Pam joined Q the Medical Spa in 2017 as the Medical Spa Director, bringing with her over 13 years of spa and hospitality experience. In her role, Pam oversees Q the Medical Spa’s two locations in Rochester and Victor, New York as well as Longevità Medical. 

She works closely with the entire spa team of Spa Coordinators and highly-trained, licensed providers to provide patients with an exceptional experience using minimally invasive, medical-based treatments. Pam continually ensures Q Med Spa offers current treatments that are both results-oriented and based in science, allowing for a wide range of options for all client needs. With a background in hospitality, she is dedicated to ensuring the highest level of care is provided while working to elevate the overall patient experience. 

Julie, MSN, FNP-C is a New York State, board-certified Family Nurse Practitioner. She has been a FNP for a total of 21 years, with the past 17 years specializing in plastic surgery at the Quatela Center for Plastic Surgery. She has been an integral part of our clinical practice as a previous clinical manager, a RNFA (Registered Nurse First Assist) for Dr. Koenig, as well as being responsible for the pre- and post-operative care of our surgical patients. 

Over the past 11 years, Julie’s focus has turned to our medical spa as a full-time provider for our spa clients. She has accomplished training and certification in all neuromodulators (Botox, Dysport, Xeomin), dermal fillers, HALO and the diVa laser, as well as Ultherapy. Her skills, with precise technique and comprehensive care, have gained her a loyal following of clients and respect from her peers. Her goal with each client is to create subtle beauty by matching their inner energy with the person they see in the mirror. 

Priscilla, MSN, FNP is a New York State, board-certified Family Nurse Practitioner. After completing her Associate of Applied Science in Nursing in 2015, she worked as a registered nurse on the Stroke Unit at Rochester General Hospital. Eager to further her education, she went on for her Bachelor of Science in Nursing at the College at Brockport. At the same time, she transitioned to the Surgical Intensive Care Unit at the University of Rochester Medical Center, where she gained over 5 years of experience caring for complex patients. In this role, she managed critically ill patients with cardiovascular, renal, hepatic, hemodynamic, and pulmonary complications. 

Priscilla’s desire for continued professional growth led her to complete the Family Nurse Practitioner program at St. John Fisher College in 2020, graduating with high honors. After completing her Master’s program, she briefly continued her nursing career, working as a travel nurse for local Rochester hospitals to aid in the relief of the COVID pandemic. Priscilla then left the bedside to follow her lifelong dream of working at Q the Medical Spa as a Nurse Practitioner. 

Medical aesthetics have always been a passion of hers. She is dedicated to helping her patients feel their best while ensuring they feel safe, respected, and valued.​ Priscilla believes that “feeling good about the way you look plays a vital role in self-esteem and confidence.” Her clinical expertise and her unwavering commitment to providing quality patient care have set her up to create life-changing experiences for patients at our facility. 

Jennifer graduated from the Rochester School of Practical Nursing in 1993 as an LPN and has worked in several different capacities including skilled nursing and community health. She attended the Continental School of Beauty in 2000 and studied aesthetics, after which she joined the team at Q Medical Spa in 2001. Here she has been able to combine her medical experience with aesthetic training as a Licensed Esthetician and skin care specialist. She is experienced in pre/post-operative care and makeup application for surgical patients. She performs corrective skin care treatments such as Microdermabrasion and Vibradermabrasion. Jennifer is also proficient in advanced skin care treatments including Micro-needling and Photo-rejuvenation/IPL (Intense Pulse Light) therapy. Clients frequently request Jennifer for her extensive experience and commitment to providing superior results for them.  With health and wellness as a passion, Jennifer is continuing to further her nursing education. 

Laurie is a Licensed Practical Nurse who came to Q the Medical Spa with more than 20 years of OB/GYN nursing experience. She received training in Laser Hair Removal from the Laser Center in Washington, DC, and has been working as a laser clinician since 1999. She has trained with several plastic surgeons in the Rochester and Syracuse areas. Laurie has been performing IPL/Photorejuvenation treatments since 2006. She received her license in waxing from the Continental School of Beauty in 2008. Her vast experience and professional, calm demeanor put her clients at ease. 

Tori, RN, BSN graduated from the University at Buffalo in 2010 with a Bachelor’s Degree in Psychology. After college, she spent time doing missionary work in Guatemala where she worked in an orphanage giving emotional and clinical support to children without families. This inspired her to return to her hometown of Rochester, NY to pursue a career in nursing, where she obtained her BSN from the University of Rochester’s Accelerated Nursing Program. 

Her background includes working in Cardiovascular Surgery at Strong Memorial Hospital. Most recently, she has been a Perianesthesia RN at Sawgrass Surgical Center where she cared for patients undergoing Orthopedic, ENT, Dental, Vascular, and general surgeries. She is also currently certified in ACLS and PEARS. Through her experience aiding patients in their treatments, surgical interventions, and recovery, Tori has developed a very strong desire to help people become the best version of themselves. This led her to join Q the Medical Spa where she has been locally and nationally certified in Laser Hair Removal, Botox Cosmetic and Dermal Fillers. 

Her bubbly personality and calming nature helps patients feel comfortable and allows them to have a truly enjoyable experience. Tori’s love for health and wellness in her personal life has strongly influenced her work. She believes that “when you take the time to replenish your mind, body, and spirit, it allows you to serve others. You cannot serve from an empty vessel.” 

Geena, RN, BSN graduated from Niagara University in 2017, after which she spent two years working with adults in a Medical ICU at Strong Memorial Hospital. She is a member of the American Association of Critical-Care Nurses and holds a CCRN certification. From there, she went on to work for Golisano Children’s Hospital in the Level 4 Neonatal ICU. Her patient population included extremely premature babies, those with breathing problems, serious infections, and many others. In May of 2020, she left the NICU for 6 weeks to care for critical COVID-19-infected patients in the ICU. Each of these experiences was both rewarding and challenging. 

Impacting others’ lives and creating relationships are the main elements of Geena’s career. Her technical and detailed work is what brought her into the aesthetic world, where she joined Q the Medical Spa. She is certified in Botox Cosmetic, Dermal Fillers, and several Lutronic Laser treatments. 

Geena believes in truly understanding the human condition. By practicing yoga for over 10 years, she has learned that strengthening your inner spirit brings youth, peace, and wellness into your daily life. She has always believed that “helping patients in their most vulnerable moments is a privilege.” 

Rachel, RN began her career working at Sephora for five years, which kickstarted her love for cosmetics and beauty. After graduating from the Continental School of Beauty, she worked as an Esthetician for ten years in high-volume and prestigious spas, including Equinox, and alongside celebrity esthetician Joanna Vargas. 

Working in esthetics and dermatology offices sparked her interest in learning more about medicine and cosmetic enhancement. She attended nursing school at Borough of Manhattan Community College and graduated in 2019, after which she worked at Bellevue Health and Hospital in the medical ICU and the Neonatal Intensive Care Unit in a level 4 unit. After living in New York City with her husband for eight years, she recently moved back to Rochester, where she grew up, to be closer to family. 

Rachel always knew she loved to help people and believes that each person wants to feel confident and beautiful in their own way. Helping people achieve that, coupled with her interest in cosmetics, led her to join Q the Medical Spa. 

A believer in physical health and the impact it has on overall wellness, Rachel loves to work out and eat healthy, habits which were influenced by her mom. Not only does taking care of herself help her feel her best, but she’s found it’s a great way to de-stress and recommends it for a balanced life. 

Alyssa is a Licensed Practical Nurse who graduated from the Isabella Graham Hart School of Practical Nursing in 2018. 

Immediately after graduation, she worked in an outpatient OB/GYN office for a couple of years where she enjoyed working closely with women. While building relationships with each and every one of the patients, she learned how important it is for someone to be confident and comfortable in their own skin and body. She herself has a love for overall health and wellness, and this guided her to begin her journey at Q Med Spa. 

Alyssa is extremely passionate about helping others. During the COVID-19 pandemic, she volunteered to work at Unity Hospital to help on a full COVID unit. She was able to contribute and help individuals at some of the most vulnerable moments of their lives. There is nothing more rewarding to her than helping others and putting a smile on their face. Alyssa’s kind and energetic personality makes her patients feel at ease with her.​ 

Jenna, RN, BSN graduated from St. John Fisher in 2019 with her Bachelor of Science in Nursing. She started her career at Wilmot Cancer Center in inpatient hematology/oncology, where she provided chemotherapy treatments, end-of-life care, and symptom management to patients. Throughout her time there, she developed a love and passion for forming connections and personalizing care for her patients. 

Jenna joined Q Med Spa in 2022 from a dermatology office where she assisted in skin checks, dermal filler and Botox injections, as well as laser treatments. While working in dermatology she fell in love with skin care, skin health, and aesthetic procedures. 

What we go through in life can impact how we sometimes view ourselves, even though that is not what others see. Everyone deserves to feel their absolute best about who they are, inside and out. Jenna’s goal is to help our clients feel confident in themselves and help their inner beauty shine a little bit brighter on the surface. 

Anna, RN was born and raised in Rochester, NY and graduated magna cum laude from SUNY College at Brockport with her Bachelor of Science degree in Nursing in 2019. She worked as a circulator at Highland Hospital in the operating room with a variety of surgical specialties, including plastics, and was also a travel nurse in Charleston, SC at MUSC and locally at Strong Memorial Hospital in the operating room. 

She has always had a passion for aesthetics and beauty and decided to attend a neuromodulator and dermal filler course in Chicago, IL in October of 2022. This two-day hands-on course, accredited through the Ohio Nurses Association, fueled that passion as she pursued a career in aesthetic nursing. She sought out and joined Q Med Spa in the fall of 2022 as she believes in our philosophy of exceptional patient experiences and outcomes. 

Anna loves helping people look and feel their best, and she believes in a “look good, feel good, do good” ideology. How you feel about yourself and your confidence carries over into every area of your life, and she strives to provide that for each of her clients. The importance of health and well-being to her is evident, and she prioritizes and encourages living a balanced life. 

Stacy attended St. John Fisher College for nursing and graduated in 2016. She worked for five years at Strong Memorial Hospital in the Trauma and General Surgery unit. During that time, she became board certified in medical surgical nursing. This led her to the Lindsay House Surgery Center in May 2021, where she started working in the pre/pacu and the facial plastics OR and became a Certified Nurse in the Operating Room (CNOR) in 2023. 

Passionate about growth, Stacy joined Q Med Spa in July 2024 as a nurse injector. She loves learning about aesthetics, and her goal is to enhance each person’s beauty in a natural way. She loves facial plastic surgery and how injectables can impact someone’s confidence.  

Stacy has also traveled with the HUGS Foundation on two medical missions to Vietnam, with plans to participate in more in the future. Her love of traveling and experiencing different countries is evident; she has been to Mexico, Vietnam, Indonesia, Colombia, Thailand, and the Dominican Republic. Her weekends are spent with friends and trying new local restaurants.  

Karen studied at the Continental School of Beauty earning her esthetics license in 2011. She joined Q the Medical Spa in 2012. Karen specializes in Customized Corrective Peels, Vibradermabrasion, Microdermabrasion, Pampering Facials, Spa Treatments, and Make-up Applications. She has training and certifications from PCA, Avene, Glytone, Obagi, and Jane Iredale. 

Her previous work experience has been in many areas of the beauty industry, including corporately in New York City where she assisted with the selection of make-up colors, naming retail products, and preparing product photo shoots. 

Locally, her experience has been in retail management, event planning for a non-profit organization, and product sales exclusive to salons. Her 23 years of experience in customer service, sales, and retail management has given her the necessary training and skills to provide our customers with the ultimate “spa-ful” experience. 

Nicole has been with Q the Medical Spa since 2011 and studied Fashion Merchandising and Buying at Monroe Community College. Her career began in the Wedding Industry where she consulted on bridal attire along with orchestrating seasonal fashion shows and photo shoots. Working with women on one of the most significant days of their lives has taught Nicole just how important beauty can be for each individual, inspiring her passion for skin care.  

With her esthetic license acquired in 2018, Nicole is dedicated to creating a personal and hands-on “Spa-ful” experience here at Q the Medical Spa for every patient. She believes beauty is a complete package: mind, body, and soul. 

Rachael has been an NYS Licensed Esthetician since 2012, when her journey started after graduation from the Continental School of Beauty. Since then, she has gained years of experience in corrective treatments, facial rejuvenation, and laser procedures while working at a local laser spa. Rachael joined Q Med Spa in 2023, where she specializes in advanced aesthetics and anti-aging treatments, including corrective chemical peels. 

Rachael is devoted to finding a customized approach for each of her patient’s unique needs, with the goal of finding immediate and long-term corrective solutions for all skin types in order to achieve the best possible results. She takes pride in continually advancing her education, with a constant drive to learn more about skin health and beauty. 

In her free time, she enjoys going to her family’s cabin with her four children, where they have bonfires, relax, and explore hiking trails. 

Kelly is a Licensed Cosmetologist. She has received her Master Make-up Certifications in Camouflage and Special Events Applications through Jane Iredale Cosmetics. Kelly joined Q the Medical Spa in 2004.  Before working here, she managed several businesses and was a Sales Coordinator for an upscale banquet establishment. During that time, she was able to train and work in some of Rochester’s finest hair studios. 

Kelly has a passion for making people feel good about themselves and a need to interact with the public.  Her biggest achievements are her two daughters and a little dog, who are constantly teaching her what life is really about. A quote that she lives by is, “One day you will just be a memory for some people. Do your best to be a good one.” 

Coming from Buffalo with a passion for skincare, Emily joined Q the Medical Spa in October of 2020 as a Spa Coordinator. She loves helping people look and feel beautiful in their own skin, which prompted her to attend The Salon Professional Academy of Buffalo for Esthetics, where she graduated in July 2019 and received her Esthetics license in November 2019. After gaining prestige product knowledge and experience in a salon setting at Ulta Beauty and Cosmetics, she decided to move to Rochester. 

Emily started working at an upscale day spa as a Spa Coordinator in October of 2019, where she learned about the variety of different services and retail products available, as well as the importance of exceptional customer service. Developing a well-rounded background in cash management and talents in spa treatment explanation and appointment setting, Emily made her way to Q Med Spa. Her previous roles and education have strengthened her abilities in organization, customer service, and leadership, as well as a focused attention to detail and high accuracy. Her outgoing, positive attitude and drive to expand her knowledge of medical spa treatments make her a perfect fit for Q Med Spa! 

Maddie joined Q Med Spa in 2024 as a Spa Coordinator. During her time at Syracuse University, she completed a marketing internship at a medical spa, where a passion for learning about treatments and the science behind them was born. This led her to pursue a role in a spa environment, where she enjoys the warm and welcoming atmosphere. 

Putting a smile on someone’s face or boosting their confidence is one of the most rewarding parts of her job. Socializing with clients and getting to know them is another passion of hers, which she brings to her role every day. 

Outside of work, Maddie enjoys shopping, hiking with her dog Sunny, and spending time with friends and family.  

A family background in nursing, aesthetics, and dermatology brought Sophie to Q Med Spa in 2024. Her grandmother worked as an aesthetician for many years (also at Q Med Spa!), paving the way for an interest in the field. Sophie attended Monroe Community College to study clinical science with a pathway into nursing, and during high school received her CNA certification through BOCES trade school. She also has over four years of experience as a certified pharmacy technician. 

Sophie feels that the medical spa does an outstanding job of making clients feel safe and welcomed through every step of their experience, and she feels honored to be a part of that process through her role as a Spa Coordinator.  

In her spare time, Sophie loves to read, write, and hike with her sister. She also enjoys working out and spending time with her family.